About Candex

Enterprise AP teams lose weeks to international supplier onboarding. We eliminate it.

Candex automates the compliance and payment workflow for cross-border supplier transactions that do not fit the standard vendor master process.

Mission

The problem is not the supplier. It is the onboarding process.

Enterprise procurement teams face a consistent problem: they need to pay an international supplier who has not done business with them before. The supplier is legitimate, the invoice is valid, and the project timeline is real. But the internal vendor onboarding process takes two to four weeks, requires forms the AP team does not own, and may get rejected at the compliance step because the team does not have the right tax form for that country.

Candex exists to close that gap. We handle W-8 and W-9 collection, Know-Your-Business verification, OFAC sanctions screening, and cross-border disbursement in a single automated workflow. Your AP team submits the payment request. We handle everything between that submission and the supplier receiving funds in their local currency.

We are not a replacement for your ERP or vendor master. We are the path around the onboarding bottleneck that has historically meant project delays, strained supplier relationships, and compliance risk taken on by individual employees rather than automated systems.

Team

Built by people who have worked the problem from the inside.

The Candex team brings backgrounds in enterprise financial operations, payments compliance, and AP platform development.

Rachel Adler
Rachel Adler
CEO, Co-Founder

Rachel spent years in financial operations roles at enterprise technology companies, managing international AP workflows and vendor compliance programs across EMEA and APAC regions. She founded Candex after overseeing an international payment process that took 34 days and involved six departments to complete a single supplier payment.

Marcus Webb
Marcus Webb
CTO, Co-Founder

Marcus built payment infrastructure and compliance automation systems for financial services firms before co-founding Candex. He holds a deep background in cross-border payment rails, KYC and KYB verification systems, and the API architecture that connects enterprise ERP platforms to external payment workflows.

Priya Chandrasekaran
Priya Chandrasekaran
Head of Compliance

Priya brings deep expertise in US withholding tax requirements, international tax treaty application, and OFAC sanctions compliance. Before Candex, she worked in tax and compliance advisory roles focused on cross-border payment obligations for multinational companies. She oversees Candex's compliance automation rules and regulatory monitoring program.

Approach

Compliance by default, not by configuration.

Most AP platforms treat compliance as an optional layer that teams configure based on their risk appetite. We took the opposite approach. Every payment that goes through Candex runs the full compliance check: W-8 or W-9 collection, KYB verification, sanctions screening, and withholding rate application. There is no way to skip a step.

This is deliberate. The risk in international supplier payments does not come from teams making bad decisions. It comes from teams not knowing which step requires which document, which country triggers which withholding rate, or which suppliers need additional identity verification. Candex automates all of that so your team does not have to maintain that expertise in-house.

Angel-backed, 2025
  • Compliance automation is not optional or configurable off. Every payment runs every check.
  • The supplier experience matters. We contact suppliers with clear instructions and collect documents on their behalf, not yours.
  • The audit trail is the product. Every payment generates a complete record available for export to your ERP or auditors.
  • We serve enterprise AP teams. Our roadmap is driven by the needs of organizations with procurement governance requirements, not individual freelancer clients.

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